Thursday, 18 August 2011

Survey Point Online Surveys

Survey Point Online Surveys

Surveypoint enables you to include online consultation surveys on your touch screen kiosks. Surveypoint surveys are designed specifically to be used with touch screen kiosks.

The need for regular consultation is now an ever increasing fact of life in the public sector. Traditional consultation methods such as leafleting, clipboarding and focus groups are time consuming, labour intensive and expensive. The rate of return for leafleting methods is also surprisingly low. For these reasons we've launched SurveyPoint, a touch-screen based system that makes life much easier for anyone engaged in gathering information and opinions from the public.

It's a complete package (the style shown is our lightweight portable model)- everything you need is included and it's incredibly simple to use for both administrator and client - no IT knowledge is required:


Features:

  • Professional, purpose designed software
  • Surveys are created in a user-friendly step-by-step configurator
  • Formats are flexible with numerous question types and survey structures
  • Results are collected online and available in minutes
  • Reporting is automated in various handy formats
  • Data can be readily exported to other programmes for further analysis
  • The system can carry several surveys simultaneously
  • Surveys are date-controlled and archived for re-use when complete
  • Touch-screen operated so surveys can be completed in seconds
  • Colourful "Attract-Loop" sequences to engage potential respondents
  • Portable versions wirelessly connected by 3G so can be used virtually anywhere
  • 12volt powered - can be used in remote situations with car batteries

Surveys are run on one or many machines simultaneously, all of which can be located in varying widely dispersed locations. Multiple surveys can also be run at the same time if required. The answers to survey questions are collected together wirelessly, and stored at a central server location. This central results server can then be interrogated any time by the admin user and reports containing the results can be downloaded at any time.

The hardware is similarly purpose-designed and our stylish kiosks are available in compact wall-mounted, floor standing or portable variants. All can be substantially branded to suit your environment. Portable units are particularly effective in the outreach context and can be used in virtually any location.



Introducing The New Eidos Kiosk

video


Eidos is designed for wheelchair accessibility and provides a modular platform with wide range of peripherals and choices of screen sizes. From 17in to full HD widescreen displays.

read more about the New Eidos Kiosk



Tuesday, 16 August 2011

New Touchscreen Kiosks for Solihull Doctors Surgeries

Kiosks4business have installed wall mounted touchscreen kiosks at two doctor’s surgeries in Birmingham. The kiosks, installed in Solihull are used to provide patients with access to a wide range of information about the services that the surgery has to offer. Information such as medication, healthcare guides and much more can be easily accessed using the touchscreen display. The kiosks include a branded bezel and software to fit within their environment. The ‘Patient Information Point’ kiosks can be run 24/7 or automatically switch themselves on and off each day. Anonymous usage information is recorded so staff can see which information is most popular.

In addition to providing information for patients, the kiosks are also being used for patient feedback such as the General Patient Assessment Questionnaire. The touchscreens provide a quick and simple means for the surgery to publish surveys to the kiosk and gain near real-time feedback from their patients. Survey editing, reporting and creation are all done online using a web-based software interface. The survey software allows for single and multichoice, text, preference and image based questions to be added. Surveypoint feedback software has been developed by Kiosks4business and is designed specifically for touchscreen devices.

The new touchscreen kiosks will help to improve medical health care of the patients that visit these doctors’ surgeries, because the information that the Kiosks gather with help to improve services, will improve customer satisfaction, whilst also speeding up waiting times in the waiting room.

If you are a patient at the Solihull Doctors surgeries where the new kiosks have been installed make sure you have your say and complete the questionnaire, your views are important and the kiosks are the ideal opportunity to air your views.

The myKiosk touchscreen kiosk was installed in this case which is a wall mounted design. Wall mounted kiosks such as these save valuable floor space. myKiosk can be fitted with telephone handset, WiFi and other options and is commonly used by public service organizations including local councils and NHS.

For more information about the kiosks provided for the Solihull doctors surgeries please visit: http://www.kiosks4business.com/page.php?id=7&cmd=category



Thursday, 11 August 2011

Are kiosks an Invaluable Component of Today's Information Age?

KioskComputer kiosks are the machinery of choice when it comes to delivering information and services to the public via an automated system. Even if you do not know much about self-service and information kiosks, you have probably have used them more than you think. A kiosk allows users to ask questions, get directions, search information, locate a house or job situation or perform an online transaction, or collect cash in exchange for merchandise.

Computer kiosks are extremely handy and remove a great deal of excessive human interaction. This permits more fluid customer movement, and allows organizations to employ fewer employees to manage customer interactions. Having a kiosk fulfilling customer service rolls means that customers can quickly and efficiently get or find out what they want whilst employees can focus on their core duties. There is virtually no area where information kiosks can not be used for a better customer satisfaction and cutting costs.

The technology used in interactive kiosks is basically the same as that used in computers. Touch screen kiosks are mainly operated with the help of a control unit and a touch screen sensitive LCD monitor. To operate a kiosk the user simply needs to touch the area of the screen to navigate the custom built program. The touch screen operation of the kiosk make the functioning very simple and user-friendly, users simply point and touch what they wish to select or where they want to go.

A touch screen kiosk is a stand-alone device that has a touch screen interface. Such kiosks consist of touch screen monitor and looks like a computer screen that offers touch screen functionality.

Advances in technology have allowed many kiosks to forego the traditional mouse-and-keyboard layout in favour of touch-screens. This allows even more intuitive use of the machines. Users no longer need to worry about possessing any computer knowledge to operate the system, which is great for people who don’t have any computer use experience.

Most kiosk project have a software as well as a hardware element and you will find that some kiosk manufacturers specialise in provide a complete solution.

Information kiosk that was once considered a product only reserved for high end museums, however, installing an information kiosk with easy to use features for displaying information on a touch screen monitor is no more considered a high end product that can be installed only in selected places. Kiosks are common place in society and are being installed and utilised in more and more locations such as educational institutions, public locations and even businesses.

Interactive kiosks are an invaluable component of today's Information Age. The ability to efficiently and repeatedly convey information to employees and patrons, current clients and prospective customers is essential to a company or organisations ability to grow.



Wednesday, 10 August 2011

Kiosks4business New DDA Free-Standing Touch Screen Kiosks

Kiosks4business New DDA Free-Standing Touch Screen KiosksKiosks4business, the Reading based designer and manufacturer of innovative touchscreen kiosks have a new addition to their kiosk range – the Eidos kiosk.

The all new Eidos kiosk is a free-standing touch screen kiosk designed to meet requirements for DDA and is suitable for use by wheelchair users and others.

The new Eidos kiosk has a simple, streamline design which would fit into most surroundings with ease. With or without a keyboard the Eidos kiosk has a modern look, and the lighting around the screen oozes sophistication and beckons people to interact with it.

Eidos has a choice of screen sizes from 17in up to widescreen 22in displays, all with capacitive touch screens. Multi-touch touchscreens, privacy filters and high brightness screens are available as an option.

Eidos has been designed to work with numerous peripherals including printers, bar code scanner, RFID, WiFi, 3G, multi-media and much more. Kiosks4business use high reliability industrial components in their products and provide a full solution for customer applications including design, installation, training and ongoing maintenance.

Kiosks4business New DDA Free-Standing Touch Screen KiosksThe kiosk is designed to include your branding on the main stand. This helps the kiosk to blend into its location, and give the impression of a custom kiosk machine. Due to the Eidos Kiosk displaying the organization or company branding it is not seen as an external information system and gives the users confidence when using the kiosk.

One of the important features of the Eidos kiosk design is that it is DDA compliant with its wheelchair accessible design, making it ideal for applications including Councils, NHS and Healthcare, Reception and waiting rooms, museums and other public places, where wheelchair accessibility and DDA design are a must.

Eidos can be used with Virtual Reception software to provide first-line contact with your visitors or use with Surveypoint to provide customer feedback and patient surveys.

Watch this space and keep an eye out for other forthcoming innovative products from Kiosks4business including chip and pin retail kiosks and other free-standing and wall mounted designs.